Like thousands of companies across the nation, we recognize that our most valuable asset is our employees, their health and the well-being of their families. As such, we are adhering to Ohio Governor Mike DeWine’s stay at home order issued March 22, 2020.
We also understand the challenges facing our customers as our government works hard to contain and stop the spread of COVID-19. We want each of you to know that we remain committed to service and support.
If you crash your coordinate measuring machine and require immediate action or need a CMM recalibrated for mission essential jobs, we’re here to help. We have service engineers ready to respond in a variety of ways. Your problems are our priority. Need parts to keep your CMM running? We engineered our LM and HB equipment to make parts replacement user friendly.
Once you issue a purchase order, we pull replacement parts and deliver them to you. Your own technicians can handle the installation. We are making these types of requests our priority.
We also know that pent up demand will pose a different challenge for customers once restrictions are lifted. Whether you need services like training, retrofitting or a new product application, we’ll be prepared to make sure you have everything you need to get your employees back to work and parts heading out the door once more.
Don’t hesitate to contact us even if your current needs or problems require us to think outside the box.
